FAQs & Links
- What is the lead time for placing an order?
- What is the dimensions and weight of The Video Kiosk™?
- How easy is it to transport and set up?
- What are the total ongoing charges?
- How do the YouTube & Facebook logins work and can people do other things on their accounts once they have logged in?
- Can I replace The Video Kiosk™ logo in the software with my own logo?
- Can I use an external microphone?
- How much data can be saved onto the hard drive?
- Can I become a Reseller or Sales Agent?
- How does The Video Kiosk™ differ from a Photo Booth?
- How do I ensure I get good quality images and video from The Video Kiosk?
- Can The Video Kiosk be used at an outdoor event?
What is the lead time for placing an order?
If we have units in stock, simply the amount of time it takes for payment to be made and for the items to be freighted, so 1-2 weeks. If we don’t have any stock available you will be looking at 4-6 weeks.
What is the dimensions and weight of The Video Kiosk™?
The Video Kiosk™ is 1650mm high with the Screen being 635mm wide. The base is 604mm wide x545mm deep. The Head unit is 16.5kg and the base 24kg giving The Video Kiosk™ a total weight of 40.5kg.
How easy is it to transport and set up?
The Video Kiosk™ full pedestal unit breaks down into three separate bags which can fit on the back seat of any medium sized vehicle. It can be set up and running by one person easily in less than 10 minutes. When demonstrating the product you can carry the head unit only in its carry bag with the desktop stand and have The Video Kiosk™ up and running in less than 5 minutes.
What are the total ongoing charges?
Your purchase of The Video Kiosk™ includes your first year’s Event Management System (EMS) fee and the Software License fee of your choice. Additional Software Licenses can be purchased for NZ$750 each, and after the first twelve months you will be required to pay the same amount on a yearly basis for each of the Software packages you have, along with our annual EMS fee of NZ$1,850.nbsp;
How does the YouTube and Facebook login work and can people do other things on their accounts once they have logged in?
No, once they have input their user name and password our software only allows the upload of the photo or video before automatically logging out and returning to the main ‘take a pic’, ‘record a video’ screen. We have also developed this software for other applications so please feel free to contact us to see if we can help you.
Can I replace The Video Kiosk™ logo in the software with my own logo?
Yes you can. We can replace our logo on the software with your own for an additional cost of NZ$750, however we retain a small unobtrusive byline of “powered by thevideokiosk.com”.
Can I use an external microphone?
Not at this stage, but if and when we do add this feature all Video Kiosk owners will receive an automatic update as part of your annual Software License Fee.
How much data can be saved onto the hard drive?
With a 4GB hard drive there is plenty of storage capacity; however for longer bookings you can program The Video Kiosk™ to automatically upload the low resolution versions of all photos and videos, along with any databases and feedback to the Event File on your EMS account on a daily basis. Each day’s event data will be held for 72 hours so you can download the footage that you or your customers wish to use to create online galleries for customers, or use for marketing purposes on websites and social networking sites.
Can I become a Reseller or Sales Agent?
Please contact us so we can discuss your suitability for the above role.
How does The Video Kiosk™ differ from a Photo Booth?
While Photo Booths offer instant photo’s and a guestbook album, The Video Kiosk™ gives you both unlimited videos and photos and it easily into any venue with its sleek design, while The Photobooth requires a much larger dedicated space. And rather than have an attendant there overseeing its use for a limited duration, no staff are required for The Video Kiosk™.
How to I ensure I get good quality photos and videos from The Video Kiosk™?
It is important to remember that The Video Kiosk™ does not replace a professional Photographer or Videographer so if you are looking for that kind of quality then this is not the product for you. It is there to capture fun footage, and is a step up from the disposable camera in that it takes video as well as photos. It needs to be set up in the optimum position to ensure the best possible lighting and backdrop, while also taking into account what else is happening at the venue such as music, dancefloor, venue staff movement, etc. (It is therefore important that it is not moved during the event). To ensure great results please just make sure poeple stand close when using the kiosk - especially in low light conditions.
Can The Video Kiosk be used at an outdoor event?
Yes, but The Video Kiosk™ must be sheltered from the elements in case the weather does not co-operate, and it must be off the ground on hard flooring and close to a power point.